Technician

Ali Bin Ali Apply New Job

Ali Bin Ali Holding Technician Job

Technician Description

Ali Bin Ali Apply New Job

Ali Bin Ali Holding Technician Job

  • Install, Maintain, Diagnose, Troubleshot, configure, integrate the assigned products and solutions
  • Execute service deliveries, track & document the progress until completion, escalate the next level in case required assistance.
  • Ensure timely delivery of project/service deliverable s to the customer.
  • Keep himself up-to-date with industry standards and latest respective product upgrades and technologies.
  • Actively participate in periodic reviews with the assigned team to evaluate the opportunities, challenges and recommend improvements.
  • Ensure timely closure of assigned service calls & escalations
  • Ensure healthy service practices as per company policy, including avoidance of abuse in usage/issuance of consumables/spares/stand by arrangements.
  • Forecast minimum stock level of consumables to assure the smooth delivery of the compliance of the services on SLA/Project commitments.
  • Ensure timely submitting of all periodic reports and invoicing as per agreed SLA/KPIs.
  • Participate in audit checks regarding time management and First time fix, Repeat Call Time, usage of parts per call, under/over usage of devices, assignment of roles & responsibilities to assigned teams, Stock Control, etc, Identifies area of improvement and investigates thru transaction history checking and gather the necessary documents for audit checking.
  • Ensures adherence to health and safety and report any deviation if occurred while performing any Stock Control activities.

Requirements

  • Bachelor’s Degree preferred
  • 03-year Diploma in Electronics/ IT is mandatory
  • 1-2 years of hands-on experience in a similar capacity working in the office equipment/IT industry with the distributor (preference Kyocera, HP, Konica Minolta, Ricoh, Canon, etc)
  • Preferably with GCC Experience, Market knowledge within the same industry
  • Experience in Troubleshooting, Project management, Managed Print, and IT industry.
  • Exposure in advance networking, printing solutions like Y-Soft, MY-Q, Equitrac, One-Q, Paper Cut, FM Audit, Print Fleet. Web Jet Admin, HP Security Manager, etc.

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2 thoughts on “Technician

  1. PROJECT ELECTRICAL ENGINEER with 11 years
    experience,UPDA and Civil defence certified. Handled mega
    project 7 star hospital project, metro rail, downtown Doha
    commercial, New port naval base, high rice building, design
    drawing, boq, estimation and tendering, site execution. has
    knowledge fire fighting and protection. Driving license in
    progress. Email: [email protected], 33632052.

  2. ENVIRONMENTAL ENGINEER / HSE Manager / Hse
    Engineer: Over 13 Yrs Experience (8 years in Qatar) in
    Infrastructures, Constructions, Sewage & Drainage Systems,
    Manufacturing. Having B.Sc in Environmental Science,
    Certified in NEBOSH IGC, ISO14001, ISO 22000, IOSH,
    OSHA 36, Etc. An IIRSM Specialist Member, With
    Transferable Visa. Can join immediately. Contact: 30023514,
    Email: [email protected]

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